Shipping & Returns

1. Club shipments are scheduled to be shipped four times per year in February, May, October, and December. 
2. Summer Shipping: In an effort to preserve the integrity of our wines, any orders shipped between June and September, for some states, will be packaged in temperature-controlled shipping environments and may be subject to slight increases in shipping costs and delays in shipping. If you have any issues or questions then please contact us at info@veganwines.com.
3. Shipping compliance rules mandate shipments containing alcohol require a signature from someone 21 years or older.  Please track your shipment and plan accordingly. After three attempts to deliver your package, it will be returned to Vegan Wines. Shipping costs will be the responsibility of the customer. Return shipping costs will be the responsibility of the customer.
4. We ship in recyclable boxes with compostable pulp inserts that hold the wine. Our shipping facilities use electric forklifts.
5. By placing an order for wine, you (“Buyer”) warrants that he/she is at least 21 years of age, and that he/she will be responsible for the shipment being received by a person at least 21 years of age. Delivery of wine will have a signature requirement and the signor will need to be able to provide identification proving that he/she is at least 21 years of age. Orders for items other than wine (“goods”) will only have the above requirements when ordered at the same time as wine. All goods and wine must be paid for in full prior to delivery. All goods and wine are sold in California and the title is passed to the Buyer at the time of the sale. All shipping costs, including insurance, are to be paid by the Buyer.
6. DISCLAIMER: Vegan Wines, LLC makes no representation as to the legal rights of anyone to ship, import, or receive beverages containing alcohol. Vegan Wines, LLC, as a condition of sale, assumes no obligation and bears no responsibility whatsoever for applying for or obtaining any such permits or licenses required in each jurisdiction in which Buyer receives goods or wine. Therefore, Buyer is strongly advised to investigate such limitations and to determine the manner in which alcoholic beverages may lawfully be acquired. Rather, Vegan Wines, LLC only intends to engage in conduct to which it is legally permitted to engage in according to its licenses and permits, in effect and active, at the time of the transaction contemplated. In the event a transaction to which Vegan Wines, LLC is not permitted to engage in is erroneously entered by Vegan Wines, LLC, upon notice/discovery, Vegan Wines, LLC will take the steps necessary to (1) cancel the transaction, (2) inform the Buyer of the error, (3) prevent similar transactions from occurring through its website, and Shipping Policy – Version 1.0 June 14, 2017, (4) if required or appropriate, inform the appropriate licensing or permitting authority of the error. By placing an order, Buyer authorizes Vegan Wines, LLC to act on Buyer’s behalf to engage a common carrier to deliver the order of goods or wine to Buyer. Buyer is responsible for all applicable excise, use and sales taxes due their state related to the purchase of any taxable goods or wine.
7. STATES / TERRITORIES: Vegan Wines, LLC may presently ship all goods to all states, Washington, D.C., and Puerto Rico. Vegan Wines, LLC may presently ship wine to consumers in the following states as an off-site retailer:

Unfortunately, at this time we are unable to ship wine to Alabama, Arkansas, Delaware, Kansas, Kentucky, Mississippi, Nevada, New Hampshire, North Dakota, Oklahoma, Puerto Rico, South Dakota, Tennesse, and Utah. We are sorry for any inconvenience here. We are striving to bring these online as soon as we can so please keep checking back for more information.

Vegan Wines, LLC may presently ship all wine to licensed distributors or retailers as a wholesaler in all states, Washington, D.C., and Puerto Rico. If you are a distributor or retailer, please contact Vegan Wines, LLC via telephone to make arrangements for such sales and shipments. Legal shipping states continue to change. So, please check back often to see if we have received approval to ship to your state.